3 Year Warranty
A blind from DotcomBlinds is made to the highest standards, designed to provide you with years of service and shade.
In fact, we’re so confident and proud of our blinds, we offer a 3 year warranty on all our blinds. This is one of the longest warranties available and a clear sign of the quality of our blinds.
Obviously, there are a few exclusions:
✖ Damage caused by poor installation/not following fitting instructions (don’t worry, installation is easy, .) read this
✖ Misuse or Failing to maintain the blind
✖ General wear and tear and fading (these blinds are exposed to very intense UV rays)
✖ Alteration to the blind
✖ Exposure to the elements or fitted in an unsuitable location (these are indoor blinds!)
However, if your blind stops functioning for any reasons other than those listed above, get in touch. Our warranty covers:
✔ Manufacturing defects
✔ Fabric/slat colour fading within a year
✔ Mechanical malfunction
✔ 2 year warranty on battery motors used in electric roller blinds
So, in summary, avoid grossly mistreating your blind, show it a little TLC every so often and don’t use it in ways it wasn’t intended. If you do all those things and something goes wrong with the blind, you’re golden – we’ve got you covered and we’ll and repair or replace it free of charge.
Free samples are available on all of our fabrics and slats. Simply click the ‘
order free sample
Your free sample will be added to the basket ready for you to checkout. You can carry on browsing, adding as many samples to your basket as you like. When you’re ready, checkout – delivery is free too – and relax, our samples will be on their way to you in no time.
Why order samples?
We always recommend ordering samples to ensure you fall in love with the fabric or slat. Screen resolution and brightness settings vary and you may find some fabrics look a little different in real life to how they appear on a screen. You can hold a sample in your hands, feel the fabrics, the weave and see the opacity before your very eyes, something you can’t recreate online.
We’ve made every effort to accurately portray the fabric realistically, but you can never be too careful.
We pride ourselves on the speed with which we can get your free fabric samples to you. We send your samples with first class delivery to be with you the very next day. We often dispatch them the same day you place your order (and most certainly by the next working day if you order after hours or on the weekend). With our fast free fabric sample delivery you’ll be one step closer to shading your home with some of our fabulous blinds in no time at all!
How to Measure
Now, you can’t mess this one up. It’s what we call ‘easy’ here at DotcomBlinds. But just in case you need some help, follow this quick guide.
Inside the Recess - Recess fit blinds
A recess fit blind means you supply us with the width and drop of your recess – from top to bottom and wall to wall. We make deductions to account for the brackets to ensure your blind fits within the recess perfectly.
To measure a roller blind to fit inside the recess of your standard window, simply measure the full width and the height of the recess. Then input those measurements into the product page with your order selecting the ‘recess’ option. We’ll do the rest, leaving you the well-deserved excuse to put your feet up, you worked hard for it after all!
Don’t be tempted to deduct any measurements, we do this for you. Make sure you use a metal tape measure; a cloth one can stretch and give you more millimetres per centimetre than a pound-shop ruler. Also, take your measurements in three places and give us the smallest (if there is a smallest). You will find that some recesses shift and settle over time.
Outside the Recess - Exact fit blinds
An exact fit blind means we won’t make any deductions to the width or drop measurements. Exact fit is the bracket to bracket measurement and is commonly found installed outside of a recess. The size you give us is the size your blind is made to.
you want your blind to hang outside the recess, measure the height and width but be sure to add some overlap to reduce light leakage. This overlap should be about 70mm at the top and bottom and 50mm each side, ensuring you suffer no dazzling strips of sunlight once your blind is happily installed. Please select the ‘exact’ size option when ordering.
If any of this talk of measuring and fitting blinds still sounds like gobbledegook to you, please take a look at our
Our professional tradespeople may be about to help! Measuring & Fitting Service.
Choosing the best control option for you
We provide three control options with our roller blinds, meaning you can choose the right means of operating your blind to suit your needs, location of the window and the room you choose to install it in.
A chain operated roller blind has a safe breakaway chain that is designed to come apart under excessive weight, providing a huge amount of safety. Due it the chain being made from metal, it has a substantially longer lifespan compared to the plastic alternatives. A chain operated blind boasts a smooth, quality action and an air-cooled design that make it a joy to operate.
A crank operated roller blind removes the need for cords and chains thanks to our innovative solution: a crank and handle. By turning the crank handle, the blind is raised or lowered, and on many models, the crank handle can be removed entirely. Easy to use and incredibly child safe, a crank operated roller blind is an easy-to-use way to open and close a blind.
A battery-operated blind is the ultimate in easy-to-use operation and style. At the touch of a button, these roller blinds can be raised and lowered. Different holding spots can be programmed to allow you to set your blind at a pre-set level. For example, if the sun is always in a particular spot in the sky, dazzling when you sit down to watch TV, you could simply hit a button and the blind will move into position and block it, whilst still letting in some exterior light.
Based on typical use, you'll only need to charge your blind once every six months (naturally it's less if you use it heavily), but your blind will emit small beeps when you use it if the battery is running low.
It takes roughly four hours to fully charge your blind, and a small light on the charger will turn green when the blind is charged. You will still be able to operate the blind whilst it is charging.
Ensuring our products are child safe is a priority for all of us at DotcomBlinds. As a result, our blinds are child safe by design, with built-in safety mechanisms to help reduce the risk of an accident. These mechanisms specific to roller blinds are:
• All chains provided with our products are made at a maximum length of one metre
• Chain tensioners (or p-clips as they're also known) are supplied with every chain operated blind to hold the chain out of the way of children
We offer Child Safe Plus features with our roller blinds, which are an upgrade to remove the chain mechanism and replace it with a cordless means of operating the blind.
Our crank operated roller blind option replaces the chain with a detachable crank handle which hooks onto the mechanism and is turned, lowering or raising the blind as it goes. The crank handle can be unhooked and put out of reach of children and ultimately removes any chance of loops which are the biggest risk-potential when it comes to blinds.
We also offer an electric blind option which means the roller blind is controlled by remote control. Again, this removes any chains or cords and also makes operating a blind more convenient.
If you have any questions around child safety and our blinds, please do not hesitate to get in touch, we're always happy to help.
How to Install
You overcame the measurement minefield and now you must face the final challenge – installing your roller blind. Honestly, it isn’t half as bad as you think it is, and with this very easy guide, you’ll be done in no time.Firstly, you need to remember how you measured for your blind. This affects where you attach the brackets.
You’ll come across two ways of attaching your blind’s brackets: either attach them to the wall or window frame (depending on how you measured your blind in the first place). This is called face fix. To attach this, you should use a thin wood drill bit if attaching it to the window frame, or if it is going on to the wall, use a masonry drill bit with wall plugs (make sure the drill bit and the wall plugs are the same size). The alternative way of installing your blind is to attach these brackets to the ceiling or top of the recess with the blind hanging below, which is known as top fix.
Once the brackets are up you can add the bracket covers. These will simply slide onto the brackets, giving your blind a professional and clean finishing touch if outside of the recess.
Depending on the control type you selected from your blinds - the next steps will differ, but we've got you covered...
Standard Roller Blinds
Finally, attach the relevant child safety devices. The cord retainer should be at the maximum distance possible from the control mechanism, keeping the chain taut. Put the retaining device on the wall, mark the hole with a pencil, drill the hole, insert a wall plug and screw the device to the wall. And there you go – your blind is safely up, so all that’s left is to give it a quick test.
Crank Operated Roller Blinds
Unpack the crank handle and attach the hook on the end of the handle to the eyelet on the blind’s mechanism. The crank handle is designed to fold out to create a handle to easily rotate the shaft, thus operating the blind smoothly and easily. If the blind is top fix, the pole clip should go within the recess to keep the crank handle out of the way, or on the wall close to the edge of the blind if it is a face fix blind. This is attached easily: simply mark on the wall with a pencil where you wish to hang the crank, drill the holes and insert a wall plug into each hole and screw the device to the wall!
Battery Operated Roller Blinds
Your blind will come with some charge in the battery, which will be enough to programme the blind with, but we recommend plugging in the charger and letting it top up the battery before you use it fully.
Changing the Roll
If you wish to change the way the blind is rolled, which is sometimes a good idea if you are trying to avoid window handles or other protruding objects, then simply unravel the blind and then re-roll it in the direction you want. This will only work on standard blinds and not cassette blinds where you can’t get to the roll of fabric.
Super easy to clean and perfect for busy households, simply wipe with a cloth to keep these blinds look spick-and-span!
A fire retardant blind will only smoulder when presented with a flame and will self-extinguish once the heat source has been removed.
All our blinds come with child safe features as standard but some are inherently more child safe due to the deliberate removal of chains and cords.
Fabric Fronted Blackout
Many fabrics in our blackout blind range have a patterned or coloured fabric front to them with a plastic backing.
Moisture resistant blinds do not absorb or retain water, meaning they will not rot when exposed to damp conditions. Ideal for kitchens and bathrooms.
This Blind is available for Next Day Delivery. Order before 11am to have it despatched the same day to be with you the very next working day. All you have to do is select ‘Next Day Delivery’ when you checkout and we’ll take care of the rest.
If you order after 11am, we’ll still process your order as a priority and despatch it the next working day to be with you the following working day, but we can’t guarantee that it will be with you the day after you place your order, unless we discover light-speed or time travel in the meantime!
Next Day Delivery only applies to selected blinds and isn’t applicable to other non-qualifying blinds ordered at the same time. If you’re located within the Channel Islands of the Scottish Highlands we’ll still despatch in super quick time but the couriers may take a little longer to get to you, so please allow 48 or 72 hours for delivery.
Why order before 11am?
Ordering before 11am ensures we are able to fit your blind into the day’s work schedule for our factory to get it built ready in time to catch the courier. Your order will jump the queue of work and head right to the front where our expert team will build your made to measure blind in time for it to arrive at your home in 24 hours’ time. Now, how’s that for service? Fire Retardancy
This blind fabric has been treated and tested to ensure it is fire retardant. You can’t see the chemical and it is totally safe, but it means should the fabric ever come into contact with a flame or heat source, it will only ever smoulder and go out once the source of heat has been removed.
Having a FR window blind gives you added peace of mind and safety, helping to keep little accidents from turning into full blown tragedies.
This blind fabric is fire retardant to BS 5867 Part 2 Type B, meaning it has been made to a particular standard certified for use in homes and commercial properties across Britain. During testing a flame is applied to the lower part of the fabric, near the bottom. It is tested to ensure that no burning matter falls off, that it extinguishes quickly and doesn’t spread to the edges in a scenario similar to a candle on a windowsill coming into contact with the blind. Whilst we don’t recommend putting candles or alike near the blind, it is reassuring to know that if something as simple as this was to occur, the result would be a lot less costly.
For more information on our fire-retardant blinds, the testing process or standards, please don’t hesitate to get in touch.