Our Warranty

A blind from DotcomBlinds is made to the highest standards, designed to provide you with years of service and shade. 

In fact, we’re so confident and proud of our blinds, we offer a 3 year warranty on all our blinds. This is one of the longest warranties available and a clear sign of the quality of our blinds.
 
Obviously, there are a few exclusions:

  • 3 Years WarrantyDamage caused by poor installation/not following fitting instructions (don’t worry, installation is easy, read this.)
  • Not maintaining or cleaning the blind
  • Misuse
  • Exposure to the elements (these are indoor blinds!)
  • General wear and tear and fading (these blinds are exposed to very intense UV rays)
  • Alteration to the blind
  • Fitted in an unsuitable location (i.e non-domestic)
  • Battery motors used in electric roller blinds have a 2 year warranty

However, if your blind stops functioning for any reasons other than those listed above, get in touch. Our warranty covers:

  • Manufacturing defects
  • Fabric/slat colour fading within a year
  • Mechanical malfunction

So, in summary, avoid grossly mistreating your blind, show it a little TLC every so often and don’t use it in ways it wasn’t intended. If you do all those things and something goes wrong with the blind, you’re golden – we’ve got you covered and we’ll and repair or replace it free of charge.