3 Year Warranty
A curtain track from DotcomBlinds is made to the highest standards, designed to provide you with years of service and shade.
In fact, we’re so confident and proud of our curtain tracks, we offer a 3 year warranty on all our blinds. This is one of the longest warranties available and a clear sign of the quality of our curtain tracks.
Obviously, there are a few exclusions:
✖ Damage caused by poor installation/not following fitting instructions (don’t worry, installation is easy, read this.)
✖ Misuse or Failing to maintain the curtain track
✖ General wear and tear and fading (these blinds are exposed to very intense UV rays)
✖ Alteration to the curtain track
✖ Exposure to the elements or fitted in an unsuitable location (these are indoor tracks!)
However, if your curtain track stops functioning for any reasons other than those listed above, get in touch. Our warranty covers:
✔ Manufacturing defects
✔ Fabric/slat colour fading within a year
✔ Mechanical malfunction
✔ 2 year warranty on battery motors used in electric roller blinds
So, in summary, avoid grossly mistreating your blind, show it a little TLC every so often and don’t use it in ways it wasn’t intended. If you do all those things and something goes wrong with the curtain track, you’re golden – we’ve got you covered and we’ll and repair or replace it free of charge.
Measuring Curtain Tracks
We’ve made it super easy – just supply us with the width that you wish the track to be and enter it into our website. There are no brackets on the end of our track so we do not need to make any deductions to the track to make it fit. The width measurement you supply is the width that the track will be made to.
We recommend using a metal tape measure to ensure accuracy. For cord drawn tracks please measure the drop of the track as well so that we are able to ensure the cord will be made to the correct length and in keeping with child safety regulations.
This curtain track is available for Next Day Delivery. Order before 11am to have it dispatched the same day to be with you the very next working day. All you have to do is select ‘Next Day Delivery’ when you checkout and we’ll take care of the rest.
If you order after 11am, we’ll still process your order as a priority and dispatch it the next working day to be with you the following working day, but we can’t guarantee that it will be with you the day after you place your order, unless we discover light-speed or time travel in the meantime!
Next Day Delivery only applies to selected products and isn’t applicable to other non-qualifying blinds ordered at the same time. If you’re located within the Channel Islands or the Scottish Highlands we’ll still dispatch in super quick time but the couriers may take a little longer to get to you, so please allow 48 or 72 hours for delivery.
Why order before 11am?
Ordering before 11am ensures we are able to fit your track into the day’s work schedule for our factory to get it built ready in time to catch the courier. Your order will jump the queue of work and head right to the front where our expert team will build your made to measure curtain track in time for it to arrive at your home in 24 hours’ time. Now, how’s that for service?
Light Weight Curtain Track Technical Details
The Light Weight Curtain Track is a hand-drawn aluminum curtain track which is white powder-coated. It holds gliders which are supplied at 16 per metre.
The track is 21mm high from the top of the track to the glider, and so deduct this measurement when working out the drop for your curtains.
The track and the bracket combined protrudes 36mm from the surface it is fixed to.
Installing a Lightweight Curtain Track
With the Lightweight Hand Drawn curtain track has the option to be top fixed or face fixed. To top fix the track means to attach it to the ceiling or top of the recess, whereas a face fix means to attach the track to the wall.
Put the brackets on to the track, spaced 400mm apart, and no further than 100mm from either end.
Raise the track into the desired position and fix it to the ceiling using appropriate screws. See below for how to fix your brackets according to whether it is face fix or top fix.
Once the bracket is in place, close up the hatch on the bracket, covering the screwhead. Raise the track and click it into the brackets.